Effective Date: October 2024
Thank you for shopping with Absolute Power & Performance LTD. Please review our shipping policy carefully to understand our processes regarding orders, returns, and exchanges.
Shipping & Handling
- Processing Time: Orders are processed within 1-3 business days, excluding weekends and holidays.
- Shipping Rates: Shipping costs are calculated at checkout and are the responsibility of the customer, unless the item arrives damaged or defective.
- Carrier & Tracking: All orders are shipped via reputable carriers, and tracking information will be provided upon dispatch.
- Delivery Times: Delivery timelines vary depending on the destination and selected shipping method.
Damaged or Defective Items
- If your item is damaged or defective upon arrival, please contact us within 48 hours of delivery at (780) 460-9101 or abspow@telus.net.
- We will arrange a replacement or refund, and shipping costs for damaged or defective items will be covered by Absolute Power & Performance LTD.
Returns & Store Credit
- Returns must be initiated within 15 days of the original delivery date.
- After the 15-day return period, store credit will be issued for eligible returns.
- Items must be returned in original, unused condition with all packaging and tags intact.
- Customers are responsible for return shipping fees, except for damaged or defective items.
Final Sale Items
- Sale items are final sale and are not eligible for return, refund, or store credit.
Contact Information
Absolute Power & Performance LTD
Address: 25210 Township Road 552 Unit 2, Sturgeon County, AB T8R 2C4
Phone: (780) 460-9101
Email: abspow@telus.net
By placing an order, you agree to the terms outlined in this policy. Absolute Power & Performance LTD reserves the right to update or modify this policy at any time.